====================================================================== HP ELOQUENCE A.05.20 ====================================================================== Installation ============ HP Eloquence can only be installed and run on HP-UX Operating System Release 9.0 or later. Installing on HP-UX 9.x: ------------------------ As "superuser," follow the steps below to install the HP Eloquence software. 1. Mount the CD-ROM mount /dev/dsk/c3d0s2 /cdrom where /dev/dsk/c3d0s2 is the device file associated with the CD-ROM drive and /cdrom is the directory where the CD-ROM should be mounted. 2. Run update(1m) by typing: /etc/update 3. Select "Change Source or Destination ->". 4. Select "From Tape Device to Local System ...". 5. Tab to the "Source" field and enter the following: /cdrom/B1368B.UPDT;1 where /cdrom is the directory where the cdrom is mounted. Because HP-UX does not support the Rock-Ridge CD-ROM extensions, file names are upper case with a trailing ;1. 6. Press "Done". 7. Select "Select/View Partitions and Filesets ..." 8. Activate the B1368B partition to install the HP Eloquence product. 9. Select "Start Loading". 10. Type "y" to "Start loading filesets now?". 11. Check /tmp/update.log to make sure installation completed with no error. Installing on HP-UX 10.x and HP-UX 11.0 --------------------------------------- As "superuser," follow the steps below to install the HP Eloquence software. 1. Mount the CD-ROM mount /dev/dsk/c1t2d0 /cdrom where /dev/dsk/c1t2d0 is the device file associated with the CD-ROM drive and /cdrom is the directory where the CD-ROM should be mounted. 2. Run "swinstall" by typing: /usr/sbin/swinstall -s /cdrom/B1368B.sd\;1 where /cdrom is the directory where the cdrom is mounted. Because HP-UX does not support the Rock-Ridge CD-ROM extensions, file names are upper case with a trailing ;1. Please note, that the ';' has a special meaning to the shell and must be escaped with a backslash. 3. In the Software Selection Window, highlight to select the "B1368B" product to install the HP Eloquence product, then choose the "Mark for Install" item from the Actions Menu. The "Marked?" column will automatically be set to "Yes". 4. Select the "Install (analysis...)" item from the Actions Menu. When the analysis is finished with no error, i.e. Status:Ready, click OK. 5. Click Yes in the Confirmation window to begin the actual installation process. 6. When the installation is completed, a dialog is displayed to notify you that the install task is completed. You may exit then. HP-UX 11.0 ========== When installing on HP-UX 11.0, error message like below may apperar during installation. However the installation does succeed. * Beginning the Configure Execution Phase. ERROR: You have not specified any fileset selections. You must specify a single fileset when performing file modifications. ERROR: The swmodify command failed for B1368B,l=/,r=A.05.20,a=,v=. The configuration process will proceed. ERROR: Rebuilding the Installed Products Database has failed. You may need to retry this operation. Starting / Stopping HP Eloquence (HP-UX 10.x and HP-UX 11.0) ============================================================ The HP Eloquence eloqd daemon is started automatically by default if runlevel 2 is entered (after a reboot or single user mode) and will be shut down automatically on reboot. The automatic eloqd startup is configured in the startup configuration file /etc/rc.config.d/eloquence. To start eloqd on demand enter the following command: /sbin/init.d/eloq start To stop eloqd on demand enter the following command: /sbin/init.d/eloq stop