HP Eloquence Release Notes

HP Eloquence Support

The HP Eloquence web site provides complete information on the HP Eloquence product including upcoming events, patches and support information. Patches and product updates can be downloaded from the HP Eloquence FTP server.

HP Eloquence support is available for free through the Internet for a 60 days period. This requires prior registration on the HP Eloquence web site. Free support is done on a best efford basis with no guaranteed reponse time. To register for free support, please fill out the Support Registration Form on the HP Eloquence web site.

We are interested to hear from you. We consider your feedback as a valuable source how we can improve. In case you would like to share a comment or suggestion or if find something that's misleading or not working correctly, please take the time to submit your feedback using our Feedback Form. or send an email message to the HP Eloquence Team.

Mailing List

The HP Eloquence Mailing List was formed to support HP Eloquence programmers and users in their daily work. It is intended as an enhancement to the HP Eloquence support channel. HP Eloquence support is responsible for helping you in case of trouble and to solve your immediate problem. This mailing list is intended to share knowledge and ideas with other HP Eloquence users.

So if you have a question like "How could i ..." or "Why doesn't this work ..." this list is the place to ask. Other welcome topics include the dicussion about HP Eloquence features and how you would like HP Eloquence to evolve in the future.

Professional support

HP Eloquence on HP-UX and Windows NT platforms is supported through local HP Support Organizations. All customers with an active support contract for the current version of HP Eloquence have access to technical support and the latest product versions. New HP Eloquence customers can purchase support options for this product from the local Hewlett-Packard Response Centers.

Please refer to the HP Eloquence support options document for more information how to purchase a HP Eloquence support contract. Please note, that support for HP Eloquence on a LINUX platform is not available from Hewlett-Packard.

Support for HP Eloquence on the Linux platform is available from Marxmeier Software GmbH. Please send an email message to info@msede.com for more information.

The following support options are available:

A HP Eloquence support contract provides the following benefits: In addition to purchase a support contract, you can also open a call at your local HP Response Center on a per-incidence basis (Consulting Call): In addition you can request services offered by Marxmeier Software GmbH:


© Copyright 1998 Hewlett-Packard GmbH. All rights reserved.
Revision: 98/02/18