A0620/linux/INSTALL ---------------------------------------------------------------------- HP Eloquence A.06.20 requires new license keys. The default license file includes a new license key for the HP Eloquence Personal Edition. Please request a new permanent license key using the form included with the delivery or refer to the HP Eloquence web site at URL http://www.hp-eloquence.com/license/ For your convenience we provide a temporary license key which is valid until the end of February: B1368B A.06.20 none 99-1-29 99-3-1 0 6182d0d04fb3c46cf18bc0ef7ec3f942 As of A.06.20 HP Eloquence is available in separate packages for libc5 and libc6 (also known as glibc2) based systems. If your distribution is based on libc6 (eg. SuSE 6.x or Red Hat 5.x) you should choose the libc6 package. For libc5 based distributions (eg. SuSE 5.x or Red Hat 4.x) you should choose the libc5 version. To install HP Eloquence with the rpm package manager, execute the command below: rpm -i B1368B-A.06.20.libc6-2.i386.rpm To update an existing HP Eloquence installation with the rpm package manager, execute the command below: rpm -U B1368B-A.06.20.libc6-2.i386.rpm Please note if you get an error installing this archive (error -2 reading header: Unknown error) you need to update your rpm. Please refer to the HP Eloquence documentation for detailed instructions how to install and configure HP Eloquence. The HP Eloquence documentation is available in HTML and PDF Format on this media or can be accessed on the Internet at http://www.hp-eloquence.com/doc/html/ To install the libc5 package, please make sure that you have at least the following shared library versions installed: libc.so.5.4.33 libm.so.5.0.9 libncurses.so.3.0 Earlier versions are probably to cause problems. For example the libc.so.5.3.12 included with Red Hat does not work with HP Eloquence and causes random failures. To install the libc6 package, please make sure that you have at least the following shared library versions installed: libc.so.6 (glibc-2.0.6) libm.so.6 (glibc-2.0.6) libncurses.so.4.0 HP Eloquence A.06.20 has been compiled with egcs-1.1.1 and requires the recent libstdc++.so.2.9.0. Since this version may not be easily available on older distributions it is included with HP Eloquence. If your system comes with a libstdc++.so.2.9.0 you may want to remove the one in the /opt/eloquence6/lib directory to avoid having the same library loaded twice (which takes additional memory).