3 Installing HP Eloquence on the Windows 32 bit platform

The Setup Program

r To install HP Eloquence from the CD-ROM media, please change to the \A0600\win32 directory on the CD and start the setup.exe program.

r To install HP Eloquence from a directory (for example if you downloaded the files from the Internet), please change to the directory and start the setup.exe program. Please make sure that all packages that you wish to install (for example run.z and dev.z etc.) are located in this folder.

NOTE: The setup program requires all packages in the same directory it was started from. On startup it examines all packages in the start directory and adjusts its selection appropriately. This is not required for patch files.

The HP Eloquence installation program is compliant with the Windows Setup/Uninstall procedures. You can use the control panel to uninstall HP Eloquence.

The HP Eloquence installation program normally takes care of upgrading an installed HP Eloquence release. However, manual adjustments may be required when upgrading to a new HP Eloquence revision. Please read the HP Eloquence release notes before installing or upgrading HP Eloquence.

The setup program has been compressed into a self extracting exe file. After it has been started the following dialog appears:

Please choose Setup to continue the installation process. This will unpack the setup program and additional components contained in the setup.exe to a temporary location on your disk and execute it.

After a short delay the Welcome dialog and the License Agreement will appear on the screen. You must accept the HP Eloquence license agreement in order to continue the installation.

The "Installation Options" dialog will appear next. It can be used to select the operation of the setup program.

The following options are available:

Install HP Eloquence

This option is used to install HP Eloquence software.

Install patch

This option is used to install HP Eloquence patch files. Please refer to the section HP Eloquence patch installation below for more information.

Show installed versions

This option is used to obtain version information about the installed HP Eloquence packages. Please refer to the section Obtaining version information below for more information.

To continue the installation process, please select the option "Installing HP Eloquence".

The "Select Components" dialog comes next. It can be used to select the HP Eloquence components which you want to install.

The Components list provides the list of available HP Eloquence components. Only components which are available (the package file is present) and can be installed (due to platform or security restrictions) are displayed.

Each component marked with a check mark will be installed subsequently. You can set or remove this mark with your mouse. By default, the Runtime Environment and all already installed components are marked for installation.

The Destination directory shows the path, where HP Eloquence will be installed. You can use the Browse push button to select a different directory. The default installation path is /Program Files/Hewlett-Packard/HP-Eloquence.

The following packages are available:

Runtime Environment

This package includes the HP Eloquence runtime environment.

Developer Tools

This package includes the Integrated Development Environment (IDE) and additional program development related tools.

Server

This package provides the HP Eloquence server software. This cannot be installed on Windows 95 and requires administrative capabilities.

Online Documentation

This package includes the online documentation of the HP Eloquence IDE and other components and the HP Eloquence release notes.

Reference Manuals (html)

This package includes the HP Eloquence Reference Manuals in HTML format. Since is consists of more than 1000 files, installing on a FAT filesystem can take up considerable disk space.

Reference Manuals (pdf)

This package includes HP Eloquence Reference Manuals in PDF format. This can be read using the free Adobe Acrobat Reader software which is included on the CD-ROM media or can be downloaded from the Internet

The "Select Program Folder" dialog asks you where the HP Eloquence software should be installed in the Start menu.

The default program folder name is "HP Eloquence".

The next dialog will display a short summary of your installation options. If you continue, the installation program will start copying HP Eloquence to your hard disk.

NOTE: Existing configuration files are not replaced by the installation. Instead, a new template file is installed in the etc subdirectory with the extension .sam (sample).

Install HP Eloquence Patches

Please read the README.txt file included with the patch before installing a HP Eloquence patch. It provides a description of the patch and the replaced files and may provide additional information about required manual installation or configuration steps.

NOTE: Please note: Don't install a regular HP Eloquence install package as a patch file. No configuration is performed on patch files. You should only install patches for already installed HP Eloquence packages.

Please start the setup.exe program as described previously in this chapter. In the options dialog, please select the Install Patches option.

A file selection box appears to select the HP Eloquence patch file. HP Eloquence patch files are named patch??.z. After the patch file has been selected, the files included in the patch file are used to replace the original files on your disk.

Obtaining version information

Please start the setup.exe program as described previously in this chapter. In the options dialog, please select the Show installed versions option.

The setup program will then obtain version information about installed HP Eloquence packages and patches from the registry.

Uninstallation

The HP Eloquence installation program is compliant with the Windows Setup/Uninstall procedures. You can use the control panel to uninstall HP Eloquence.

In order to uninstall HP Eloquence services an additional manual step is required to unregister the HP Eloquence services from the Windows NT operating system.

  1. Log on as Administrator

  2. Stop the eloqsd and eloqdb6 services using the service manager in the control panel

  3. Open a command line window and change to the \WINNT\SYSTEM32 directory

  4. Unregister the HP Eloquence services by executing

eloqsd -remove
eloqdb6 -remove

After that, you can remove the HP Eloquence software using the usual uninstall function in the control panel.

List of Packages

PackageDescription
run.zHP Eloquence runtime environment
dev.zHP Eloquence development environment
server.zHP Eloquence server software
doc.zOnline documentation (HTML)
man.zReference manuals (HTML)
pdf.zReference manuals (PDF)


HP Eloquence Installation and Configuration - 26 NOV 1997